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Language Access Coordinator

Language Access Coordinator

Career Service,  Grade 11

Open: October 7, 2020

Close: Open until filled

Salary Range: $61,521 to $79,314

 

The Bowser Administration seeks an energetic and qualified candidate to serve as the Language Access Coordinator  of Mayor’s Office of Asian Pacific Islander Affairs (MOAPIA) in the Executive Office of the Mayor.  The mission of the Mayor’s Office of Asian Pacific Islander Affairs (MOAPIA) is to improve the quality of life for District Asian Americans and Pacific Islanders through advocacy and engagement. MOAPIA advises the Mayor, the Council, and District agencies on the views, needs, and concerns of the AAPI community. MOAPIA provides recommendations on District programs and initiatives affecting the AAPI community, and helps coordinate programs and initiatives within the government that promote the overall welfare of the AAPI community.  

The incumbent is responsible for the implementation of a strategic approach for the Mayor and the District of Columbia to engage, empower, and improve the quality of life of the AAPI community while integrating the interests of all key stakeholders. This includes implementation of policy and programs which provide resources to ensure that full range health, education, employment and social services are made available to the AAPI community of the District of Columbia.  

This position functions as Advocacy and Language Access Coordinator for MOAPIA, responsible for providing coordination to cover entitles in the implementation of the language access plans; to provide technical assistance to agencies named under the Language Access Act of 2004, so that the AAPI individuals living in the District of Columbia are better informed, represented, and served; and to provide policy recommendations on improving language access to Limited English Proficient (LEP) individuals.

 

DUTIES AND RESPONSIBILITIES

  • Coordinates, develops, monitors and negotiates District agency action plans, such as Biennial Language Access Plans (BLAPs) to address language access needs for the limited English proficient (LEP) and no-English proficient (NEP) AAPI population in the District. Write progress and final reports covering LEP/NEP community needs and agencies' language access action plans effectiveness.
  • Advocates, in and outside D.C. Government, on the behalf of the AAPI community, so that  AAPI residents may be better represented, informed, and able to access a full range of health, education, housing, economic development, and employment services.
  • Assists agencies with the implementation of the Language Access Act by providing technical support to facilitate covered entities' outreach efforts into LEP communities.
  • Serves as a mechanism that provides collaborative services between AAPI community groups, the Mayor, DC Government agencies, and private sector institutions. Act as primary liaison between the MOAPIA Director and District agencies.
  • Participates and conducts special studies, surveys and research projects or assignments; and develops and analyzes facts needed, and recommends the action to be taken on particular matters. Provides advocacy, policy recommendations or guidance to appropriate District government agencies; and disseminates information to the AAPI community on those issues.
  • Provides technical support and expertise to District government agencies in fulfilling language
  • Access initiatives in document translations, cultural diversity training for District agency employees, diversification of agency workforce, and community partnerships and outreach.
  • Furnishes data on the composition and trends in the AAPI population and provide reports, briefs, and other information on the issues in the AAPI community.
  • Facilitates District agencies resources to understanding AAPI demographics as well as the needs of the AAPI community.
  • Develops and coordinates quality control mechanisms for translated documents in Chinese, Vietnamese, and Korean other AAPI languages  for agencies to ensure a high level of translation and cultural competent materials that are available to constituents.
  • Compiles reports, and analyzes statistical data on translation and interpretation services provided by District agencies to determine trends, and to identify problem areas.
  • Coordinates limited quality control for translated documents in AAPI languages  for agencies named under the Language Access Law to ensure a high level of translation and cultural competent materials that are available to constituents. Edits and assists District government agencies in the translation of documents into different AAPI languages.
  • Provides advice and assistance in areas of human resources, safety, human rights, economic development, housing, employment, social services, public health, transportation, education, and multicultural development.
  • Attends meetings with or for the Director, as an aide or designated representative, provides back­up on long range program matters on policy issues.
  • Assists MOAPIA Director in the development and negotiation of advocacy projects related to Language Access. Engages in advocacy on issues affecting LEP/NEP individuals in local and federal government.
  • Performs other related duties as assigned.

 

BACKGROUND AND REQUIRED EXPERIENCE

  • Comprehensive Knowledge of the mission, function, operations, governing laws, established policies, goals and objectives of the Office on AAPI Affairs.
  • Thorough knowledge of the District of Columbia language Access Act.
  • Thorough knowledge of community based agencies and organizations serving the different AAPI communities.
  • Thorough knowledge of the culture, tradition, language and characteristics of different ethnic communities and bilingual capabilities of community-based agencies serving the AAPI community.
  • Skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of agency operations which affect the AAPI community.
  • Ability to coordinate multiple projects independently or in a team-oriented environment.
  • Ability to collect, translate, and disseminate current policy program information about relevant government services.
  • Excellent oral and written communication skills in English and Chinese, Vietnamese or Korean in order to negotiate effectively with diverse political and cultural entities to achieve agency goals.
  • Ability to exercise tact and discretion in dealing with AAPI and non-AAPI clients, as well as government representatives.

 

 

 

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