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Community Outreach Assistant

Community Outreach Assistant 

Excepted Service,  Grade 4

Open: October 3, 2020

Close: Open until filled

Salary Range: $59,946


** This is an excepted service position in the District of Columbia. The selected candidate must be a domicile of the District within 180 days of hire. Strong preference for current DC residents. *****

The Mayor's Office of Community Relations and Services (MOCRS) resolves issues facing DC residents by building collaborative partnerships with DC Government agencies. MOCRS have a relentless commitment to the betterment of our community.  To learn more about MOCRS, please visit here

We are currently seeking energetic individuals who work well as part of a team to carry out the mission of the office, as Community Outreach Assistants.  Assistants will work with the lead Outreach Specialist in MOCRS to coordinate the response of multiple District agencies to solve persistent neighborhood problems and tailor scheduled services to meet the needs of that community.   This role and assignments will include non traditional work hours.   A strong preference will be given to current DC residents who have an established track record of engaging communities in all eight Wards.   



  • Working with MOCRS Outreach and Services Specialists to develop, establish,  monitor, and maintain a coordination of services from the partnering city agencies.  This will include direct community outreach to partners and constituents.
  • Work with MOCRS Outreach and Services Specialists to develop a coordinated work plan and ensures execution of the work plan to address persistent problems and then monitor the conditions at those locations.
  • Work with MOCRS Outreach and Services Specialists  to identify steps to improve the coordination of current service delivery system that will be implemented by individual members of various entities, within their existing authority.
  • Work with MOCRS Outreach and Services Specialists to analyze data to identify and recommend priorities to develop, direct, and organize work-plans.
  • Work with MOCRS to resolve organizational and operational problems. Monitors performance indicators and conducts process improvement assessments to determine work plan revisions as needed.
  • Work with MOCRS Outreach and Services Specialists to coordinate services among District agencies to ensure timely responses to neighborhood concerns. Informs other District and Federal government agencies of cases requiring their involvement, and directs the multi-agency initiatives.
  • Works together with other Outreach and Services Specialists in the development of community engagement strategies. 
  • Work with MOCRS Outreach and Services Specialists to develop partnerships with other entities businesses, community-based organizations and citizens to support service initiatives and community problem solving.
  • Working with MOCRS Outreach and Services Specialists, act as liaison, provides project progress information to neighborhood stakeholders, including the Advisory Neighborhood Commissions, civic groups, tenant associations, faith based organizations, schools, businesses, other organizations, and residents.
  • Prepares weekly progress reports to the Director; and participates in related conferences, meetings and training seminars.
  • Performs other related duties as assigned.


  • Knowledge of the mission, policies, methodologies, and operating procedures for each partnering
  • Knowledge directly related to the functions of this position. Knowledge of the program services provided through all partnering agencies.
  • Knowledge of neighborhood organizations, civic groups, tenant associations, Advisory Neighborhood Commissioners, faith based organizations, and schools to establish links to develop and maintain a comprehensive service program.
  • Knowledge of and skill in the application of analytical and evaluative theories, concepts, procedures, methods, standards and practices to the interpretation of policy, and to meet existing and future service requirements.  Ability to organize and manage projects; to review, analyze, and evaluate data; and to prepare analytical reports.
  • Ability to communicate both orally and in writing, and to utilize tact and persuasion in gaining acceptance of the program views. Ability to interact with various types of personalities. Ability to coach and coordinate interdisciplinary teams.

If interested in this position, please complete the application and upload requested documents.  Only candidates deemed most qualified will be contacted for an interview.

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