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Community Services Representative (Bilingual)

INTRODUCTION:

The Bowser Administration seeks an energetic and qualified candidate to serve as the Community Services Representative of the Mayor’s Office of Asian and Pacific Islander Affairs (MOAPIA) in the Executive Office of the Mayor.

MOAPIA’s mission is to improve the quality of life for District Asian Americans and Pacific Islanders through advocacy and engagement. MOAPIA advises the Mayor, the Council, and District agencies on the views, needs, and concerns of the Asian American and Pacific Islander (AAPI) community. MOAPIA provides recommendations on District programs and initiatives affecting the AAPI community, and helps coordinate programs and initiatives within the government that promote the overall welfare of the AAPI community.

This position is located in the Mayor’s Office of Asian and Pacific Islander Affairs (MOAPIA) under the jurisdiction of the Executive Office of the Mayor. The incumbent serves as a community outreach coordinator with the responsibility to work with the Director to help fulfill the mandate of the agency by contributing and advancing the District of Columbia's strategic plans to improve the quality of life of Asian and Pacific Islander residents and merchants.

CORE DUTIES AND RESPONSIBILITIES 

  • Assists the Director, and the Commission on Asian American and Pacific Islander Affairs; in assessing the needs of the AAPI community and identifying resources and solutions to address those needs;
  • Identifies, researches, and develops new resources to assist the under-served or emerging population in the AAPI community; 
  • Designs short, medium, and long-range community outreach programs and projects and develops alternate plans;
  • Provides timely and accurate interpretation and translation services from at least one of the foreign languages required by MOAPIA such as Chinese, Korean, Tagalog, or Vietnamese to English and vice versa;
  • Provides advocacy assistance for the District of Columbia's AAPI community members;
  • Advises the Director on programs and services which include, but not limited to, employment, housing, health, human services, public safety, small scale businesses, and education as it relates to serving the AAPI communities;
  • Plans and leads all outreach activities of the outreach team.  Works with the outreach team in addressing various constituents’ case assistance in areas of safety, health, human services, business, and other related concerns;
  • Works extensively with various professional, communities, civic, municipal, state or other organizations or groups to plan, promote, and coordinate multi-cultural education programs
  • Attends meetings with or on behalf of the Director/designee;
  • Develops and manages the internal processes required for effective program/project management and operations of the outreach team, including but not limited to, infrastructure support, marketing, communications, expansion and outreach, data management, performance management, education/training, and monitoring activities; and
  • Performs other related duties as assigned.

EXPERIENCE AND QUALIFICATIONS

  • The successful candidate will be fluent (both writing and speaking) in English and in any of the following languages: Vietnamese, Korean, Mandarin, or Cantonese;
  • Experience in outreach, marketing, or publicity;
  • Mastery knowledge in project management. Ability to design, develop, and implement comprehensive and integrated community outreach projects, programs, and other initiatives;
  • Demonstrated skills in building and leading a team for project implementation;
  • Comprehensive knowledge of general demographics and characteristics of the AAPI communities of the District of Columbia.  Ability to reach, inform/educate AAPI communities about the available assistance programs and resources from the agency/District government/other institutions/organizations;
  • Ability to work independently and as a team in a fast pace environment;
  • Proficient in MS Word, Excel, Power Point and Outlook;
  • A Bachelor's degree is preferred or 5 years of related experience in lieu of a degree;
  • Excellent written and verbal communication
  • Ability to meet deadlines
  • Permitted to work in the U.S.
  • D.C. residents preferred

If you are interested in this role, please upload your resume and answer the questionnaire. Only the candidates deemed most suited for the position based on resume will receive a call to schedule further discussions.  

 

 

 

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