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Language Access Monitor

OPEN: September 24, 2018

CLOSE: October 2, 2018

SALARY RANGE/GRADE:    Excepted Service ES5, ($57,963 to $86,945)

This position is located in the Mayor's Office on African Affairs (MOAA) under the jurisdiction of the Executive Office of the Mayor.   MOAA was created to ensure that a full range of health, education, employment, and social services are available to the African community in the District of Columbia.  

 

MOAA’s goals include:

  • Capacity building through programmatic activities and outreach;
  • Establish a resource center and provide technical assistance;
  • Respond to recommendations and policy statement from the Commission on African Affairs;
  • Support community development;
  • Empower African youth and entrepreneurs through networking, seminars, informational sessions and outreach materials; and
  • Encourage civic engagement and participation of the African community in District affairs

MOAA prides itself on working with all levels of the District government, Federal government, community-based organizations, faith-based organizations, media and the private sector to ensure continuous delivery and access to pertinent information and services. MOAA organizes and facilitates programs on public safety, human rights, economic development, employment, social services, health, education, and multicultural awareness and development.

This position functions as Advocacy and Language Access Coordinator for MOAA, responsible for providing coordination to cover entitles in the implementation of the language access plans; to provide technical assistance to agencies named under the Language Access Act of 2004, so that the individuals living in the District of Columbia are better informed, represented, and served; and to provide policy recommendations on improving language access to Limited English Proficient (LEP) individuals.

 

DUTIES AND RESPONSIBILITIES

  • Coordinates, develops, monitors and negotiates District agency action plans, such as Biennial Language Access Plans (BLAPs) to address language access needs for the limited English proficient (LEP) and no-English proficient (NEP) African population in the District.
  • Write progress and final reports covering LEPINEP community needs and agencies' language access action plans effectiveness.
  • Advocates, in and outside D.C. Government, on the behalf of the African community, so that
  • D. C. African residents may be better represented, informed, and able to access a full range of health, education, housing, economic development, and employment services.
  • Assists agencies with the implementation of the Language Access Act by providing technical support to facilitate covered entities' outreach efforts into LEP communities.
  • Serves as a mechanism that provides collaborative services between African community groups, the Mayor, DC Government agencies, and private sector institutions. Act as primary liaison between the MOAA Director and District agencies.
  • Participates and conducts special studies, surveys and research projects or assignments; and develops and analyzes facts needed, and recommends the action to be taken on particular matters. Provides advocacy, policy recommendations or guidance to appropriate District government agencies; and disseminates information to the African community on those issues.
  • Provides technical support and expertise to District government agencies in fulfilling language access initiatives in document translations, cultural diversity training for District agency employees, diversification of agency workforce, and community partnerships and outreach.
  • Furnishes data on the composition and trends in the African population and provide reports, briefs, and other information on the issues in the African community. Facilitates District agencies resources to understanding African community demographics as well as the needs of the African immigrant community.
  • Develops and coordinates quality control mechanisms for translated documents in Amharic/French for agencies to ensure a high level of translation and cultural competent materials that are available to constituents. Compiles reports, and analyzes statistical data on translation and interpretation services provided by District agencies to determine trends, and to identify problem areas.
  • Provides limited quality control for translated documents in Amharic/French for agencies named under the Language Access Law to ensure a high level of translation and cultural competent materials that are available to constituents. Edits and assists District government agencies in the translation of documents into Amharic/French.
  • Provides advice and assistance in areas of human resources, safety, human rights, economic development, housing, employment, social services, public health, transportation, education, and multicultural development.
  • Attends meetings with or for the Director, as an aide or designated representative, provides back­up on long range program matters on policy issues.

 

BACKGROUND AND REQUIRED EXPERIENCE

  • Comprehensive knowledge of the mission, function, operations, governing laws, established policies, goals and objectives of the Office on African Affairs.
  • Thorough knowledge of the District of Columbia language Access Act.
  • Thorough knowledge of community based agencies and organizations serving the different African communities.
  • Thorough knowledge of the culture, tradition, language and characteristics of different ethnic communities and linguistic capabilities of community-based agencies serving the African community.
  • Skill in applying analytical and evaluative methods and techniques to issues concerning the efficiency and effectiveness of agency operations which affect the African community.
  • Ability to coordinate multiple projects independently or in a team-oriented environment.
  • Ability to collect, translate, and disseminate current policy program information about relevant government services.
  • Excellent oral and written communication skills in English and Amharic or French in order to negotiate effectively with diverse political and cultural entities to achieve agency goals.
  • Ability to exercise tact and discretion in dealing with clients, as well as government representatives.

 

DOMICILE REQUIREMENT

There is a legal requirement that each new appointee to the Excepted Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.

 

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