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Chief of Staff

Open Date:  August 29, 2018

Closing Date:  Open until filled

Salary Range:  Excepted Service, Grade 7 ($83,585 to $125,375)



This position is located in the Department of Insurance, Securities and Banking (DISB). The mission of DISB is to protect consumers through regulation of the financial services industries, and develop and improve market conditions to attract and retain financial services firms to the District. 

This position functions as Chief of Staff, responsible for providing high strategic planning, direction and management control of staff activities in order to meet the organizational goals and objectives; managing the complex day-to-day operations carried out by the staff of the DISB; and developing, coordinating, directing and administering policies relating to all phases of public information. Incumbent serves as principal agency lead that oversees interaction with the Council of the District of Columbia and DISB’s legislative initiatives.  The incumbent exercises delegated authority to coordinate activities with operating officials, managers and staff both within the DISB and agencies throughout District of Columbia government.



  • Responsible for supporting all the program areas as directed by the Commissioner pertaining to agency operations, intergovernmental cross-cutting initiatives, performance management and providing support of overall policy development impacting the DISB.
  • Provides oversight and coordinates efforts and assignments in achieving the agency's long and short-range goals and objectives.
  • Conducts daily planning, scheduling, and monitoring of ongoing projects. Directs day-to-day management of operations within the agency.
  • Utilizes database management, project management and other management processes to keep track of activities.
  • Manages assignments and directs job performance activities as they relate to the accomplishment of agency's goals and objectives.
  • Formulates and interprets policy for dealing with assignments; develops and installs systems and procedures which track work assignments and which utilizes the staff in an efficient and effective manner; provides thorough and timely responses to policy issues, problems, and complaints through proper tracking and control of work flow; and adjusts resource allocations as necessary.
  • Identifies problems, needs and specific issues in a particular area. Determines the character of correspondence, reports and documentations received and the nature of controls needed to ensure the appropriate related action.
  • Makes appropriate assignments to accomplish the desired outcome and brings policy and very critical issues to the attention of the appropriate management authorities.
  • Performs a variety of authoritative advisory duties.
  • As appropriate, holds meetings on behalf of the Commissioner to direct assignments and carry out special projects.
  • Reviews, analyzes and advises the Commissioner and direct reports on daily operations; coordinates agency meetings; and, prepares for Council hearings.
  • Directs research and analysis of existing and proposed governmental policies. Evaluates the implications of legislation on the agency; this includes new regulations and concepts and their effects upon the functions of the agency.
  • Formulates long-range plans designed to ensure that the agency can perform its mission in the future. The incumbent follows the progress of the development of major legislative items through research, the media and attendance at hearings and conferences.
  • Prepares reports and briefings to assist the Commissioner and directs the preparation of reports for meetings outside the agency by ensuring that position papers, policy positions, and the appropriate information has been gathered and reviewed for their use; coordinates the staff work in preparation for the Commissioner and direct reports with Councilmembers, District agencies and staff, political and business organizations and citizen groups.
  • Reviews major staff communications to the Commissioner to assure coordinated presentations; makes authoritative recommendations to the Commissioner for further action concerning change in policies, programs, procedures and staffing of agency components; keeps the Commissioner informed of work pending and the rate of progress on major assignments.
  • Independently planning, designing, developing, coordinating, and directing DISB responses to requests for information from various sources including District and federal government agencies, the Executive Office of the Mayor and the public.
  • Maintains contact with DISB employees, Department of Human Resources, other District government agencies, federal, state and local governments, and high-level government officials. 
  • Exercises delegated authority to oversee the overall planning, direction, and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher-level clearance of goals and objectives for supervisors or managers of subordinate organizational units or lower organizational levels.
  • Works with the Mayor’s Office of Legal Counsel (MOLC) to ensure that legal support is provided to the DSIB on all projects and initiatives. Interfaces with MOLC to handle all legal issues on behalf of the agency.
  • Performs other related duties as assigned



  • Bachelors degree in public administration, or a closely related field.
  • Mastery of the mission, function and operational programs of the DISB. Mastery of the policies, regulations, procedures and practices of DISB and the Executive Office of the Mayor. 
  • Mastery of state-of-the-art management tools for project management, resource allocation, budgeting, and performance management. 
  • Mastery of and skill in problem solving, negotiation strategies and project management to conduct in­ depth research and analysis and mastery of management principles, procedures and techniques of analysis and evaluation.
  • Mastery of a wide range of qualitative and/or quantitative methods for assessment and improvement of program effectiveness and the improvement of complex management processes and systems. Ability to assimilate information from a variety of sources, analyzes information, and recommends courses of action to be taken.
  • Superior communication skills to effectively communicate both orally and in writing. Ability to establish and maintain effective high-performing teams within agency components.
  • Ability to establish effective working and public relations. Ability to effectively present ideas and concepts to groups.
  • Demonstrated skill and experience in providing leadership in a managerial capacity. Expertise in leading small and large teams in both short and long-term settings.



There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.

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