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Director - Department of Consumer and Regulatory Affairs (DCRA

Director Department of Consumer and Regulatory Affairs (DCRA)

Open Date:   Monday, November 19, 2018

Close: Open unfilled 

Salary:  Executive Service DX5 ($140,300 to $211,733)



There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment.  Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.



This position is located in the Department of Consumer and Regulatory Affairs (DCRA). This Department is the District of Columbia's regulatory agency. DCRA licenses professional and businesses; inspects and regulates building, housing, and land; and enforces the District's residents, companies, and entrepreneurs. DCRA regulates business activities, land and building use, construction safety, historic preservation, rental housing and real estate, and occupational and professional conduct with the District. The Department takes legal action against businesses and individuals who violate District laws, and works to prevent the occurrence of illegal, deceptive, and unfair trade practices through education and public awareness programs. The incumbent serves as the Director of DCRA, who is delegated authority and assigned responsibility for administering the program and services under the department's purview.



  • Provides leadership to, and exercises delegated authority for managing, directing, and coordinating various activities and efforts of the Department.
  • Provides direction and supervision to staff in the development of technical, leadership, and management skills.
  • Provides technical expertise and direction on policy and program related issues that have the potential for financial, legal and/or other ramifications.
  • Administers the Department's programs and projects involving the establishment of goals and objectives for the agency. 
  • Formulates operational, financial, personnel and maintenance policies and procedures to enable subordinate managers to accomplish the mission of the Department. Formulates policies, programs and procedures for the Department to guide subordinate managers.
  • Effects internal changes in relationships, authorities and assignments to improve efficiency of operation; recommends, presents and justify the establishment and/or revision of organizational structure and policies to insure effective, efficient and coordinated operations; and maintains effective public relations.
  • Reviews and approves program services and activities prepared and submitted by subordinate managerial personnel. P
  • Interprets Department policies, standards and program guidelines relating to overall goals and objectives. Ensures that the Department's plans are executed with appropriate Federal and D.C. Government agencies.
  • Evaluates performance, capabilities and potential of staff members, and advises them on their prospects for assumption of broader, higher-level assignments, along with examining from a cost-benefit standpoint, proposed reorganizations and staffing plans for the agency, and considers appropriate responses taking into account other program priorities and objectives, overall servicing implications and the potential for achievement of preferred alternatives within contemporary budgetary and political contexts.
  • Coordinates activities, operations and issues which result from the responsibilities ofthe Department. M
  • Ensures the establishment of an agency data collection and data management system pertaining to DCRA services programs and activities necessary to evaluate the effectiveness and efficiency of programs and activities.
  • Converses with high ranking legislative and executive officials within the District of Columbia Government for the purposes of presenting, justifying and defending controversial positions where conflicting and opposing viewpoints, goals and objectives are strongly advocated and must be reconciled to develop suitable alternatives or arrive at acceptable compromises.
  • Advises and updates the Mayor, Deputy Mayor and City Administrator, residents and other constituents and stakeholders, other cabinet-level persons on all aspects of DCRA.
  • Mastery of and skill to represent the Department in specialized and local policy areas with other components of DCRA, other government and local agencies, professional groups, advocacy groups, committees.
  • Performs other related duties as assigned.



  • Bachelor's degree in business, public administration, public policy, urban planning, economics or a related field. An advanced degree is desired.
  • At least 5-10 years managerial/supervisory experience, especially at a senior level, is required 
  • Requires:
    • A mastery of the various rules, regulations, and laws for land and building development including permitting, inspections, occupational, professional, and general business licensing.
    • Mastery of a wide range of qualitative and/or quantitative methods for assessment and improvement of program effectiveness or improvement of complex management processes and systems.
    • Mastery of a range of administrative laws, policies, regulations and precedents applicable to the administration agency programs.
    • Mastery of and skill in problem solving, negotiation strategies and project management. Mastery of management principles, practices, methods and techniques. Demonstrated skill in determining methodologies, approaches or alternatives used to achieve initiative objectives.
  •  Excellent oral and written communications skills sufficient to advise and consult with a variety of executive and mangers, present finding and recommendations, secure cooperation, and speak and write, convincingly, to audiences including outside agencies, stakeholders, community representatives, and outside groups from diverse backgrounds.

If you're interested in making a fresh start and helping to lead our the agency, please submit your resume and complete the questionairre.  Letters of support are not required and will not impact the hiring process.   


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