Director, Mayor's Office on Volunteerism and Partnerships (ServeDC)

Washington, DC, DC
Full Time
Senior Executive

OPEN:    July 17, 2023

CLOSE:   Open until filled

POSITION:  Director, Mayor's Office of Volunteerism and Partnerships

SALARY:  ES8 ($106,497 to $131,747)


This position is located in the Executive Office of the Mayor, Office of Community Affairs, DC Commission on National and Community Service and reports to the Director of the Office of Community Affairs. Serve DC is the DC Commission on National and Community Service (Commission). The mission of the DC Commission on National and Community Service is to strengthen and promote the District of Columbia's spirit of service through partnership, national service, and volunteerismThe Commission focuses on three areas to accomplish this mission: Partnerships: Develops partnerships among civic groups, government agencies, educational institutions, nonprofit organizations, corporations and small businesses, and the faith-based community; National Services: Administers AmeriCorps programs in the District and facilitates collaboration among all national service programs including Senior Corps, Learn and Serve, AmeriCorps*NCCC and AmeriCorps*VISTA; and Volunteerism: Encourages citizens of all ages and backgrounds to address a variety of community needs by volunteering. Leads the Citizen Corps initiative, which provides citizens with opportunities to volunteer and make their communities safer, stronger and better prepared to address threats of terrorism, crime and disasters. 

This position serves as Chief Service Officer for Serve DC. This includes the responsibilities for designing, planning and implementing program methodology to meet the position's objectives; establishing and rearranging priorities; and managing the activities. 


The Mayor's Office of Volunteerism and Partnerships (Serve DC) has five (5) core activities:

  • Community Resilience (Emergency Preparedness): Provide critical support to the city’s official emergency response effort in the first 72 hours of a crisis. Serve DC recruits and trains District residents to respond and assist during emergencies – ensuring residents play a major role in making their communities safer, stronger and better prepared to address threats of terrorism, crime, and disasters.
  • National Service: Serve DC awards more than $4 million in AmeriCorps grants to District-based nonprofit organizations, schools, and universities to strengthen organizational capacity and create and expand programs that fight poverty and advance economic opportunity and academic achievement.
  • District Donations Management: Provide technical assistance and donations management training to District agencies subject to the Mayor’s authority to ensure their compliance with the Rules of Conduct Governing Donations to the District Government 
  • Grant Services: Serve as the DC Government's central clearinghouse of information and support related to new competitive District, Federal, and Foundation grant opportunities.
  • Capacity Building: Provides capacity-building training and technical assistance to District of Columbia agencies, nonprofit 501(c)(3) corporations, as well as community and faith-based organizations.

To learn more about Serve DC, please visit here.



  • Manages the overall operation of the Commission, ensuring quality and consistency of work. Provides leadership to, and exercises delegated authority for managing and directing the work. Makes assignments to staff; plans work to be accomplished; and gives direction based on the mission, goals and priorities identified. Identifies areas for improvement and enhancement; and establishes work standards. 
  • Links efforts to city-wide Strategic Plan and elevates visibility of volunteerism and citizen service as problem-solving strategies. Provides critical analyses and evaluations of actual or potential effectiveness of current and/or projected Commission activities. 
  • Provides technical assistance in the design, development and implementation of improved Commission designs/operations. Reviews and analyzes planning and operations activities administered by the Commission. 
  • Develops substantive partnerships with public and private agencies, funders, legislators, and supporters to further the work of the Commission. Promotes service in all aspects through meeting, speaking, writing, and networking. 
  • Communicates service priorities, needs, and challenges to members of the City Council and to the Mayor. 
  • Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Determines objectives, set priorities and delegates work. 
  • Facilitates and coordinates research studies, and develops policies related to complex issues. Maintain critical involvement in external and internal operations of the Commission. 
  • Reviews Commission policy, administrative and operating proceduresand ensures that such policy is properly interpreted and adequately applied.
  • Develops and manages budget for Commission, and secure federal, district, and private funds to support the priorities of the Commission. Reconciles discrepancies, and monitors monthly obligations to ensure that the Commission does not exceed its annual appropriations. 
  • Responds to requests for assistance from national service program staff, AmeriCorps members, and community members. Utilizes Corporations for National Service resources to assist programs and citizens of the District. 
  • Actively participates in conferences, meetings, or presentations involving problems or issues of considerable consequence or importance. 
  • Reports progress to the Corporation for National Service and the Executive Office of the Mayor. 
  • Directs service initiatives of the Office of the Mayor. 
  • Performs other related duties as assigned. 



  • Minimum Bachelors degree in public policy, public administration or a closely related field is preferred.
  • Demonstrated knowledge and experience in management, supervision, and program planning and evaluation techniques in order to direct, manage, and oversee a major citizen involved program within the District of Columbia Government. 
  • Demonstrated knowledge of applicable federal and District legislation, regulations, policies, and procedures. 
  • Mastery of national service policy issues, service initiatives in and around the District of Columbia sufficient to develop strategies and provide expertise for Commission members. 
  • Knowledge of budget process and federal funding requirements. 
  • Mastery of and skill in applying analytical and evaluative methods and techniques to conduct in-­depth research of program/operational and project issues to review and analyze complex issues; and to prepare clear-in-depth reports of studies and recommendations. 
  • Mastery of and skill in problem solving, negotiation strategies to conduct in-depth research and analysis; and mastery of management principles, procedures and techniques of analysis and evaluation. 
  • Strong oral and interpersonal communication skills. Strong writing skills and experience. Advanced skills in writing, oral presentation, and public speaking to provide reports, correspondences, remarks, and speeches are integral to successful performance of the position. 
  • Ability to develop and coordinate projects initiated by the Executive Office of the Mayor, Office of Community Affairs, the Commission on National and Community Service, and other entities is integral to successful performance of the position. 
  • Demonstrated skills and experience in providing leadership in a managerial capacity and in providing leadership in a team-based environment. 



There is a legal requirement that each new appointee to the Excepted and Executive Service either: (1) be domiciled in the District of Columbia at the time of appointment; or (2) establish District domicile within one hundred eighty (180) days of appointment.  The law also requires that Excepted and Executive Service employees maintain District domicile during the period of the appointment. Failure to maintain District domicile during the period of the appointment will result in forfeiture of employment.


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