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Major duties

• Strengthen directly with senior leadership to provide operational and logistical support.
• Draft, review, and send communications on behalf of MORCA leadership.
• Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.
• Provide administrative support such as but not limited to scheduling meetings, taking meeting notes, and ordering office supplies.
• Answer and respond to phone calls, communicate messages and information to the executive team at MORCA.
• Prepare communications, such as memos, emails, reports, and other correspondence.
• Read and analyze incoming memos, letters, and reports to determine their significance and distribute appropriately.
• Prioritize emails and respond when necessary.
• Coordinate travel arrangements.
• Serve as the key person engaging with clients, residents and stakeholders answering incoming communications, including phones, email and visiting guests on behalf of the Executive Director and Director of Operation.
• Create and maintain project information in project management system; create statement of work (SOP), purchase orders and track orders in their respective data systems.
• Coordinate invoices and monitor payments to subcontractors and vendors.
• Write and edit documents from letters to reports and instructional documents for the Executive Director and Director of Operations.
• Assist in preparing various reports and maintaining agency website, newsletter and social media accounts.
• Manage office documents for supervisor's use in preparing correspondence, meetings, reports, and other events.
• Monitor level of supplies and handle shortages.
• Resolve office-related malfunctions and respond to requests or issues.
• Coordinate with other departments to ensure compliance with established policies set by the Mayor, DCHR(MOTA), MORCA, DMPSJ, and MORCA senior leadership.
• Perform receptionist duties when needed.
• Manage information systems and databases to track documents, processes and appointments.
• Provide administrative support to the team on special events and other projects
• Perform other duties as assigned.

COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES

• Organized and methodical; ability to multitask.
• Able to work well under pressure and meet tough deadlines in a fast paced, demanding environment.
• Constituent focused; positive outlook; strong people skills.
• Strong attention to detail.
• Ability to communicate effectively with a wide range of audiences.
• Ability to communicate both orally and in writing.
• Ability to work with diverse communities in a respectful manner.
• Basic understanding of frequently used computer software and programs, such as Microsoft Office

Work environment

SPECIAL NOTE - SECURITY SENSITIVE

RESIDENCY REQUIREMENT

1. be a District of Columbia resident at the time of appointment; or
2. become a District resident within one hundred eighty (180) days of appointment.

The law also requires that Excepted Service employees remain District residents during the duration of the individual’s appointment. Failure to remain a District resident for the duration of the appointment will result in forfeiture of employment.